Return & Refund Policy

Return Period

You have 7 days from the date of delivery to return an item. Items must be unused, in original packaging, and in the same condition as received.

Eligible Items

The following items are eligible for return:

• Defective or damaged products
• Wrong items delivered
• Products not matching the description

Non-Returnable Items

• Items damaged due to misuse
• Products with tampered seals or labels
• Products marked as non-returnable

Return Process

To initiate a return:

1. Contact our customer support with your order ID
2. Provide reason for return with supporting images if applicable
3. Wait for return approval and instructions
4. Pack the item securely with all original accessories
5. Ship the item to the provided address

Refunds

Once we receive and inspect the returned item, we will process your refund within 7-10 business days. The refund will be credited to your original payment method.

Exchanges

We offer exchanges for defective or damaged items. If you need to exchange an item, contact us immediately.

Shipping Costs

Return shipping costs are borne by the customer unless the return is due to our error or a defective product.

Contact Us

For return and refund inquiries, contact us at:

Email: info@aishop.com
Phone: +91 1234567890